Terms and Conditions

SlotChef – operated by Capital Climaticum E.A.S.. Last updated: October 3, 2026.

The German version of these terms is legally authoritative: Allgemeine Geschäftsbedingungen.

§ 1 Scope and contracting party

These terms apply to bookings via SlotChef (slotchef.io). The sole contracting party for the booked service is the business you book with (its name, address and contact details are shown on the booking page). Capital Climaticum E.A.S. only provides the booking technology and does not become a party to the service contract.

§ 2 Conclusion of contract

Showing free slots is an invitation to book. By tapping “Reserve this slot” you make an offer; the slot is held for you for 15 minutes. By confirming via the link in the SMS the business accepts your offer and the contract is concluded. Without confirmation the hold lapses free of charge.

You receive the essential appointment details by SMS and under “My appointments”. You can correct input errors before submitting.

SMS program: SlotChef booking alerts (reservation notice, confirmation, reminder, open-slot notices; offers only with separate optional consent). Message frequency varies (usually 2–4 messages per appointment). Message and data rates may apply. Reply HELP for help or email slotchef@proton.me. Reply STOP to opt out – STOP ends all messages. Reply START to opt in again. Carriers are not liable for delayed or undelivered messages. Details: slotchef.io/sms-program.

§ 3 Prices and payment

The final prices shown at booking apply, including statutory VAT where applicable. The service is paid on site at the business unless stated otherwise. Discounts (e.g. last-minute, duo, birthday) cannot be combined unless expressly stated.

§ 4 Deposit

If the business charges a deposit (the amount is shown before you book), it is authorised or charged via Stripe to confirm the appointment. It is released or credited at the appointment and refunded in full if you cancel in time.

§ 5 Cancellation and rescheduling

Up to the deadline shown on your booking link (usually 24 hours before the appointment) you can cancel or reschedule free of charge via your link, at most twice per appointment. After that, changes are only possible by phone with the business’s agreement.

The business may cancel an appointment for good cause (e.g. illness); any deposit already paid is then refunded in full. Further claims only under § 8.

§ 6 No-show

If you do not attend without timely cancellation, the business may retain the deposit as flat-rate compensation. The flat rate does not exceed the damage typically to be expected from a missed appointment. You may prove that no damage or substantially less damage occurred.

§ 7 Loyalty points, badges, promotions

Loyalty points, badges and promotions are voluntary benefits of the business without an entitlement to cash payment. They may be changed or discontinued for the future; points already earned can still be redeemed within 3 months of notice.

§ 8 Liability

The business is liable without limitation for intent and gross negligence, for injury to life, body or health, and under applicable product liability law. For slight negligence it is only liable for breach of essential contractual obligations, limited to foreseeable, typical damage. Please inform the business of allergies and intolerances in advance.

§ 9 Right of withdrawal

Consumers have a statutory right of withdrawal where applicable. Details are set out in the withdrawal policy.

§ 10 Dispute resolution and final provisions

We are neither willing nor obliged to participate in dispute resolution proceedings before a consumer arbitration board. German law applies, excluding the UN Convention on Contracts for the International Sale of Goods; for consumers this choice of law applies only insofar as mandatory consumer protections of their country of residence are not withdrawn. If individual provisions are invalid, the remainder of the contract stays valid.

German version: Allgemeine Geschäftsbedingungen · Privacy Policy